We want to ensure that you are satisfied with our products and services. That is why we are continuously working on the quality of our services. The quality criteria below describe the services that you at least can expect from us. However, our aim is to surpass your expectations.
Quality criteria (PDF)
When you conclude a contract with Orro Energy, General Terms and Conditions will apply to this contract. Read the full General Terms and Conditions for the delivery of electricity and gas to low-volume users.
General Terms and Conditions (PDF)